Every two weeks, from October 2010 to September 2011, I interview, write and photograph for these customer service award updates. A joint program between The Town of Banff and Banff Lake Louise Tourism, a new candidate is nominated every two weeks and rewarded for their hard work. I have the pleasure of meeting these nominees and telling the story of how they came to Banff, a bit about their approach to customer service, as well as the business and company they represent. Here is just one sample:
Meghan J. Ward - outdoor, travel and adventure writer
working with words in the heart of the Canadian Rockies
